Privacy policy

• Order information: name, email, phone number, billing and shipping address.
• Payment information: card details are entered directly with our PCI-DSS compliant payment processor. We never see or store full card numbers.
• Support communications: emails, call notes and photos you send us for a claim.
• Usage data: IP address, browser type, pages viewed and referring site, collected through cookies and analytics.

• Process payments, fulfill orders and arrange freight delivery.
• Send transactional messages: order confirmations, tracking and delivery appointments.
• Provide warranty support and handle returns or carrier claims.
• Detect and prevent fraud, and comply with legal and tax obligations.
• Improve the store and, only with your consent, send occasional product emails you can unsubscribe from at any time.

We share only what is necessary with: payment processors, freight and parcel carriers, email and analytics providers, and professional advisors or authorities where required by law. We do not sell or rent your personal information.

We use strictly necessary cookies to keep your cart and session working, and analytics cookies to understand how the store is used. You can block or delete cookies in your browser settings; strictly necessary cookies are required for checkout to function.

Order records are retained for 7 years to satisfy tax and warranty obligations, then deleted. The site is served over TLS encryption, and access to customer records is limited to staff who need it to do their job.

Depending on where you live (including under GDPR and the CCPA/CPRA), you may request access to, correction of, or deletion of your personal data, ask for a portable copy, or object to marketing use. Email support@ironearthdepot.shop and we respond within 30 days. We never discriminate against you for exercising these rights.

Our products are industrial equipment sold to adults. We do not knowingly collect data from anyone under 16.

IronEarth Depot LLC, 4180 Industrial Park Dr, Sparta, MI 49345, United States. Email support@ironearthdepot.shop · Phone (800) 555-0142. If we change this policy we update the date at the top of this page.